At the top of your MyShopManager menu, Analytics is your second option to choose from. When you select service the left side menu will display the following options: 

Repairs - Reports regarding repairs. Full article for Repair Reports.

Customers - Reports regarding customers. Full article for Customers Reports.

Income - Reports regarding Income. Full article for Income Reports.

Marketing - Reports regarding Marketing. Full article for Marketing Reports.

Employees - Reports regarding Employees. Full article for Employee Reports.

Campaigns - Reports regarding Campaigns. Full article for Campaigns Reports.

Inspections - Reports regarding Inspections. Full article for Inspections Reports.