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Trouble Logging Into Retention Pro (MyShopManager)?

Trouble Logging Into Retention Pro (MyShopManager)?

Logging into Retention Pro (Formerly MyShopManager)

 

Forgot your password? Click here to reset it.

What if I keep getting re-directed to the registration page?

If you find yourself on the registration page. No need to register again simply click the link, as seen in the image below, to get to the login page.

Still having issues?

Confirm you're using the same email address and password that you signed up with. If so, clear your browser cache and try logging in again. 

How can I access my account outside the USA or Canada?

Currently Retention Pro is only available in the USA and Canada. If you are traveling outside the USA or Canada you will not be able to access your account unless you are staying at a hotel or resort that offers USA supplied wifi.

Another option is trying to use a USA VPN provider such as

Using a USA VPN would allow your mobile device to be connected to a USA format signal which the app can recognize.

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